CENDI Cites: Topics under U.S. Policy


Performance Measurements

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Counter: (Counting Online Usage of Networked Electronic Resources)
Author:
Publisher: COUNTER

This international initiative was launched in March 2002 to serve librarians, publishers and intermediaries by facilitating the recording and exchange of online usage statistics. Librarians will be able to compare usage statistics from different vendors, publishers, and intermediaries and will be able to provide data in a customized format to customers, compare the relative usage of different delivery channels, aggregate data for customers that use multiple delivery channels and learn more about usage patterns. Counter released a Code of Practice that will be valid until the end of 2004. Release 2 is scheduled for publication in January 2004. ICSTI is supporting this effort.

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Web Metrics Among the CENDI Agencies: Collection and Analysis
Author: Web Metrics Task Group. CENDI User Education Working Group
Publisher: CENDI

Overview of the metrics and web utilities used by six CENDI agencies are included. An overall analysis of the overlap in web utilities and metrics is discussed. The purposes for web statistics are outlined, along with challenges raised by their use in management decision making and operational contexts. Recommendations for CENDI follow-up are included

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Government Performance and Results Act [GPRA] of 1993
Author: 103rd Congress of the United States of America
Publisher: Office of Management and Budget

The Government Performance and Results Act requires federal agencies to set quantitative metrics for performance in all functional areas.

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National Partnership for Reinventing Government [Formerly the National Performance Review]
Author: National Partnership for Reinventing Government
Publisher: National Partnership for Reinventing Government, The FedWorld Information Network

This site includes mission and history information for the Clinton/Gore initiative to reform the way the federal government works. Links are provided to sites for various projects.

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An Evaluation of the Federal Government's Implementation of the Government Information Locator Service (GILS): Final Report
Author: William E. Moen, University of North Texas; Charles R. McClure, General Services Administration, Office of Information Technology Integration
Publisher: University of North Texas

The final report of a study commissions by the GILS Board in 1995. It includes the findings of research into the current status, use and user satisfaction with the Federal GILS implementation, and make recommendations for improvements.

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Accessing the Academic Networked Environment: Strategies and Options
Author: Coalition for Networked Information
Publisher: Coalition for Networked Information

The Coalition for Networked Information (CNI) reports on new research and tools for assessment and evaluation in higher education. The research and tools discussed in the documents linked to this site are specific to initiatives that support the academic mission relying on networks and networked resources.

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Evaluating Federal Research Programs: Research and the Government Performance and Results Act
Author: Committee on Science, Engineering and Public Policy, National Academy of Sciences.
Publisher: National Academy Press

The Government Performance and Results Act (GPRA) was enacted in 1993 to focus attention on performance and results of government activities. This study reports on workshops was held to gather input from research agencies concerning the challenges presented by GPRA. It concludes that useful outcomes of basic research cannot always be measured directly on an annual basis. Historical reviews are necessary. However, this does not mean that there are no meaningful ways of performance measurement. There are meaningful measures that can be used to predict the success of basic research. Applied research is much more easily reported. The report also includes recommendations on how to evaluate federal research programs, how to coordinate among federal programs, and relevant human resource issues.

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Cost Centers and Measures in the Networked Information Value Chain
Author: The Coalition for Networked Information
Publisher:

This is a draft report documenting the progress on the cost centers and measures project. The project's purpose was to develop a common framework for addressing cost questions and cost claims.

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ARL Statistics and Measurements Program
Author: Association of Research Libraries
Publisher:

This Web site provides ARL statistics that describe the collections, expenditures, staffing, and service activities for the member libraries of the Association of Research Libraries.

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Internet Service Performance: Data Analysis and Visualization
Author: Cross-Industry Working Team
Publisher: Corporation for National Research Initiatives

This White paper discusses approaches that can be used for collecting and understanding relevant performance data. The paper focuses on establishing baselines, detecting anomalies, and identifying trends. An overview of the proposed measurement architecture is presented and then the proposed methodology and data analysis approach is explained. Explanations for how the data can be aggregated to produce relevant trends and baselines are also given.

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Outputs and Results: DTIC
Author: Kurt Molholm, Defense Technical Information Center
Publisher: CENDI

Minutes from a presentation by Kurt Molholm, Defense Technical Information Center at the CENDI meeting on October 28, 1999. Mr. Molhom discussed DTIC's process for strategic outputs and results which begins with the development of a strategic plan. DTIC's latest plan reflects areas which are key to accomplishing its mission and delivering value-added products and services to its customers. After the strategic plan is agreed upon, it becomes a performance plan which has performance measures.

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